At AlanPaine, we understand that our discerning customers expect not only exceptional quality in our clothing but also reliable and efficient delivery service. Our delivery options are designed to meet the needs of our global clientele who appreciate both tradition and modern convenience.
Order Processing
Each order receives our meticulous attention, reflecting the same care we put into crafting our timeless British garments. We require 1-2 business days to process your order, ensuring every item is carefully inspected and prepared for shipment according to our exacting standards.
Shipping Options
Standard Shipping – $12.95
For those who value prompt delivery, our Standard Shipping option utilizes premium carriers DHL or FedEx. Your carefully packaged order will arrive within 10-15 business days after dispatch. This service is ideal for our customers seeking a balance between cost and delivery speed.
Free Shipping
For orders exceeding $50, we are pleased to offer complimentary shipping via EMS. Your AlanPaine selections will be delivered within 15-25 business days after leaving our workshop. This economical option reflects our commitment to making quality British craftsmanship accessible to our valued customers worldwide.
Please Note: While we strive to serve customers globally, we currently cannot deliver to certain Asian countries and select remote regions. We appreciate your understanding and invite you to contact our customer service team should you have questions about delivery to your specific location.
International Delivery Excellence
Our partnership with world-renowned carriers DHL, FedEx, and EMS ensures that your AlanPaine pieces arrive in perfect condition, no matter where your country lifestyle takes you. From the shooting fields to countryside walks, we ensure your investment in quality clothing is supported by equally reliable delivery services.
Payment Methods
To accommodate our international clientele, we accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure and convenient transactions.
Returns Policy
Should any item not meet your expectations, we offer a generous 15-day return policy from the date of receipt. This commitment to customer satisfaction reflects our confidence in the quality and craftsmanship of every AlanPaine garment.
At AlanPaine, we blend traditional British values with contemporary service excellence, ensuring your experience with us is as refined as our clothing collections.